When you have a general health question or concern, our HealthLine nurses will offer 24 hour health advice and information for you and your family, any day of the week, including holidays.

NOTE: HealthLine does not replace 911 or your local emergency number. In the event of an emergency, call your local emergency number or 911, where available.

Our HealthLine nurses will give you the advice, information, and reassurance you need concerning all kinds of general health issues and questions.

Some examples of when to call HealthLine:

· Your child has a fever and you’re not sure what to do.
· You have a question about a women’s health issue.
· You want to know if a rash needs medical attention.
· You need to know if a hot or cold compress is better on a sprain.
· You want to lose weight and need help.
· You don’t know if those spots are Chicken Pox.
· You have a question about birth control.
· You need advice about a special diet or nutrition.
· You want to quit smoking and need help.

Do not call HealthLine if:

· It’s an emergency situation. Always call your local emergency number or 911, where available.
· You need a prescription. HealthLine cannot write prescriptions. Call your family physician or go to a clinic.
· If your call is related to a poisoning. Call the Poison Information Centre at 709-722-1110.
· If you are feeling like you are in an emotional crisis and need to talk. HealthLine is not a crisis line. Call the Mental Health Crisis Line at
737-4668 (St. John’s); 1-888-737-4668 (outside of St. John’s); or your local emergency number or 911, where available.